Christmas 2020

Christmas presents always look best under the Christmas tree, so please order before these cut off dates.

In stock items

The last days that orders can be placed from Home Institute to allow sufficiently good time for delivery:

  • UK standard and free delivery: Sunday 20 December 2020 (for dispatch the next day)
  • UK expedited delivery: Tuesday 22 December 2020
  • EU and European orders: Tuesday 17 December 2020
  • Rest of World: Sunday 15 December 2020

We’ll always do our best to dispatch items promptly, but please bear in mind that the logistics networks are often stretched to capacity at this time of year.

Pre-orders

Christmas demand, lockdowns and Brexit have created a fluid situation for stock availability and lead times. A summary of current lead times by brand and product are available on the Stock Status page. We will, of course, endeavour to dispatch as many pre-orders as possible for pre-Christmas delivery, but please observe the cut off dates to avoid disappointment.

Christmas – New Year hours

Orders will be dispatched on week days that are not UK Bank Holidays over the holiday period. We will be operating with a skeleton staff and many courier companies have reduced capacity so please allow an extra working day or two for delivery over this period.

We will close customer service early on Friday 20 December 2020 and resume normal service on Monday 4 January 2021. We will respond to any queries once we return in the new year.

Christmas returns

If you wish to return an item, we accept returns for items purchased in December until 15 January 2020 or 30 days from the date of delivery, whichever is the later.

Merry Christmas

Thanks for your support over 2020 and we wish you a very Merry Christmas and all the best for the new year.

Christmas offers

  • £10 off your first order over £100 with the code:
christmas10
  • and, £25 off orders over £200 with the code:
christmas25

Offers are valid until 31 December 2020.