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Shipping Information

Keeping everything ship shape

Shipping destinations

We can ship the vast majority of items to addresses in the United Kingdom, European Union, Asia, Americas and Australasia. There are some exceptions, which are noted on the respective product pages. We are working to extend our service areas, so if your destination is not listed at checkout, please email us for information and a quotation.

Shipping Options and Time Frames

United Kingdom Standard

Most items are delivered within five working days from payment clearance to UK addresses, with the majority of deliveries being made within two working days. Orders over £40 which qualify for free UK shipping are shipped with this service. Otherwise Standard shipping is £3.00.

United Kingdom Expedited

Need your items quickly? Select Expedited Shipping at checkout and we’ll both a) prioritise the processing of your order for dispatch and b) have it delivered with the fastest service our delivery agent can offer for your location. In practice, most orders placed before 15.00 can be delivered on the following working day and we are able to deliver on Saturdays to most urban United Kingdom locations.

EU, Europe, the Americas and Asia

Shipping to EU usually arrive within 10 working days and commonly within five working days. If we do not anticipate to be able to make this target, we’ll contact you with a number of options, including the option to cancel.

Rest of World

Shipping to EU usually arrive within 15 working days and commonly within five working days. If we do not anticipate to be able to make this target, we’ll contact you with a number of options, including the option to cancel.

Pre-Orders & Backorders

For new products, if an inbound shipment is in transit or we are awaiting stock to be replenished we may offer the option to pre-order or backorder an item. This is often a prudent option for our customers as many of these products are either difficult to source or are top sellers that we are temporarily out of stock of.

Specific expected delivery times, by brand, are now available here.
Obviously, in stock items are dispatched immediately.

Delivery Address

Please make sure that the shipping address is correct as we are unable to redirect orders once they have been dispatched.

Tracking

You can track your order using Royal Mail or DHL tracking services.

If you have placed an order and are yet to receive confirmation of shipment or are yet to receive your order, please contact us.

Fragile Items

All fragile items are appropriately packed and insured. If your item has arrived damaged, please contact us.

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